About the service

Grandgame is a high-quality game subscription service. Subscription to this service offers you access to various categories like games, gaming tips, game reviews, and more. The users will have access to the portal during their subscription and they will regularly receive reminders for the service costs as well as the link to the portal where they are able to play the games. In order to subscribe to the service, user needs to be 18+ years old. The cost of the subscription is €7,5 per week. Carrier fees or data charges may apply. The subscription to the service starts immediately by following the user instructions to join the service. This is a weekly, ongoing subscription service until you unsubscribe. You can unsubscribe at any time by clicking the Unsubscribe button on the Website. Charges will appear on your mobile phone bill or are deducted from your prepaid account. For more information please contact us at info@grandgame.com. Grandgame service is not affiliated with, sponsored by, or endorsed by any of the listed products or retailers. Trademarks, service marks, logos (including, without limitation, the individual names of products and retailers) are the property of their respective owners.

Accessibility

This service can be used only on your mobile phone. The purpose of the service provided and operated by MOBISTAR FZE allows its Users to access and use content available at GrandGame.store website. The user agrees to maintain the confidentiality of the account, and that it is fully responsible for all activities that occur under such an account. Whenever your subscription is valid, you can log on to your service and use it any time and for an unlimited amount. Mobistar FZE shall take the necessary measures to ensure the protection and confidentiality of the personal information held by it. This service is only available in the Ireland territory and there is no access to this service from any other territory.

Privacy policy ( GDPR )

1. Introduction

1.1. We are committed to safeguarding the privacy of our website users and our customers; in this policy, we explain how we will handle your personal data.

1.2. This policy applies to all Mobistar FZE, websites.

2. How we use your data

2.1. In Section 2 we have set out:

A) The general categories of personal data we may process

A) The purpose for which we may process personal data; and

B) The legal bases of the processing

2.2. We may process data about your use of our websites and services ("usage data"). The usage data may include your IP address, geographical location, length of visit as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is the Google analytics tracking system. The legal basis for this processing is our legitimate interests, namely monitoring and improving our websites and services.

2.3. We process the mobile number that you provide to us for the purpose of subscribing to our Service. The legal basis for this processing is Contractual.

2.4. We may process information contained in or relating to any communication that you send to us by email or any similar communications system ("message data"). The message data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our websites and business and communications with users, prospective customers, and customers.

2.5. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3. Providing your personal data to others

3.1. We may pass your information to our third-party service providers for the purposes of completing tasks and providing services to you on our behalf. These third parties have access to your Personal Information only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Any Third-party will warrant that they comply with GDPR.

3.2. We endeavor to ensure that there are appropriate and proportionate technical and organizational measures taken to prevent the loss, destruction, misuse, alteration, unauthorized disclosure, or access to your personal information.

3.3. In addition to the specific disclosures of personal data set out in this Section 3, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4. Retaining and deleting personal data

4.1. Section 4 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

4.3. In order for our service functioning, we created a database of mobile phone numbers. As long as you are a member of the distribution list, you will receive updates to our services and promotions.

4.4. We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

5. Your rights

A. the right to access;

A. the right to rectification;

B. the right to complain to a supervisory authority; and

5.1. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned, and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

5.2. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

5.3. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.

5.4. You may exercise any of your rights in relation to your personal data by written notice to us.

6. Third-party websites

6.1. Our websites include hyperlinks to, and details of, third-party websites.

6.2. We have no control over and are not responsible for, the privacy policies and practices of third parties.

7. Our details

7.1. Our legal name is Mobistar FZE

7.2. We are registered in Fujairah, UAE

7.3. You can contact us:

A. By post, using the address: P.O. Box 4422, Fujairah

A. By email, using any email address published on our website.